---
title: Accessing Voicemail
description: "## Instructions A message waiting indicator light notifies you when you have a new voicemail message. ![](https://vqtech.com/wp-content/uploads/2024/11/image-2.png) To check your voicemail, press the **voicemail button** or dial your extension number and press the **dial soft key**. ![](https://vqtech.com/wp-content/uploads/2024/11/image-3.png) **voicemail button** ![](https://vqtech.com/wp-content/uploads/2024/11/image-4.png)…"
url: "https://vqtech.com/docs/accessing-voicemail-2/"
updated: "2024-11-09"
category: Grandstream Phone Tutorials
---

# Accessing Voicemail

## Instructions

A message waiting indicator light notifies you when you have a new voicemail message.

![](https://vqtech.com/wp-content/uploads/2024/11/image-2.png)

To check your voicemail, press the **voicemail button** or dial your extension number and press
the **dial soft key**.

![](https://vqtech.com/wp-content/uploads/2024/11/image-3.png)
**voicemail button**

![](https://vqtech.com/wp-content/uploads/2024/11/image-4.png)
**dial soft key**

Next, enter your voicemail passcode followed by the pound key. Follow the audio prompts to retrieve your voicemail messages. Note, if you forget your voicemail passcode, please contact your system administrator to have it reset.