Efficient Call Routing: Direct callers to the appropriate queue with the correct priority and connect them with the next available agent using Call Center Standard.

Seamless Connectivity: Manage your calls effortlessly from anywhere using the VQTECH app on your smartphone, tablet, or desktop.

Advanced Communication Features: Our VQTECH All-In-One Communication Apps offer advanced features such as email, SMS, and chat messaging, along with improved call routing and comprehensive analytics.

Reduce IT Expenses: Let us handle updates, installations, and repairs, so your in-house IT team can concentrate on other business priorities.

Electronic Recording: with electronic fax, video, messaging, chat, and voicemail transcription.

Caller Management: Know who’s calling your company before you answer and block calls, with Caller ID. Stay on top of your calls with email notifications for missed calls or new voicemails using Call Notify.

Call Handling: Catch important business calls, even when you’re on another call, with Call Waiting. Place calls on hold while you make another call, thanks to Call Holding.

Quick Access: Connect quickly to recent incoming or outgoing work calls using Last Number Redial. Access frequently-used or hard-to-remember numbers with a single digit through Speed Dialing.

Call Collaboration: Forward calls when you’re busy or unavailable with Call Forwarding. Merge calls easily between three parties using Three-way Calling.