Solution

  • Cloud Suite: Imagine your business phone system floating in the digital sky! Cloud suites are all-in-one platforms hosted online. They handle calls, messages, and collaboration tools—no physical hardware needed. It’s like having your office phone system accessible from anywhere with an internet connection.
  • Call Recording: Think of it as your phone’s memory. Call recording captures conversations—both inbound and outbound. Businesses use it for quality checks, training, and legal purposes. It’s like having a virtual tape recorder for your calls.
  • SMDR Recording: This one’s a bit technical. SMDR stands for “Station Message Detail Recording.” It’s like a detailed call log. SMDR records info about each call: who called, when, and how long. Businesses use it for billing, tracking usage, and analyzing call patterns. It’s like having a detective tracking your phone activity.