Standard Phone Features

Plays music or messages for callers on hold. Adds professionalism to customer interactions. 

Silences incoming calls for focused work periods. Helps avoid distractions. 

Picks up a call from a specific extension. Useful in offices with multiple workstations. 

Allows answering calls ringing on another extension. Great for team collaboration and coverage. 

Temporarily places a call on hold, retrievable from another phone. Helpful in collaborative environments where calls might need transferring.

Forwards calls from specific numbers to another line. Ideal for prioritizing VIP clients or key accounts.

(Always, Busy, No Answer): Redirects calls to another number or voicemail. Useful for ensuring calls aren’t missed, especially after hours.

Also referred to as Intragroup: Automatically calls back a busy number within the same group. Great for internal communication efficiency. 

Blocks calls from people who withhold their caller ID. Useful for avoiding spam and untrusted calls.