Current Phone System Finally Kicked The Bucket?2024-03-12T18:01:20+00:00
- Pain Point: Your old phone system has given up the ghost.
- Solution:
- Emergency Installation: We swiftly set up temporary solutions to get your calls up and running.
- Long-Term Planning: Our experts work with you to design a robust, future-proof communication system.
Current Phone System Not Living Up To The Hype?2024-03-05T22:46:56+00:00
- Pain Point: Your existing system falls short of expectations.
- Solution:
- Customized Plans: Pay only for the features you need.
- Training: We ensure your entire staff knows how to leverage essential features effectively.
Phones Keep Going Down?2024-03-12T18:07:59+00:00
- Pain Point: Frequent phone outages disrupt business.
- Solution: Introducing the SD-Wan, a reliable solution to keep your phones connected.
Check out our breakdown of SD-Wan here: SD-Wan Explained
Internet Connection Not Reaching Every Corner Of Your Office?2024-03-05T22:48:04+00:00
- Pain Point: Dead spots in your office hinder communication.
- Solution: Deploy a wireless “Mesh Network” for seamless connectivity throughout your workspace.
- Have a certain look already in mind? Here at VisionQuest, we supply various brands to fit your needs and style!
Congested Calls? Losing Customers Due To Long Hold Times?2024-03-12T18:08:23+00:00
- Pain Point: Call congestion affects customer satisfaction.
- Solution: Our Customized Call Center Solutions optimize call routing and reduce wait times.
Want a more detailed breakdown of the importance of call routing? Check out our blog here: Long Wait Times
Need A Business Phone But Can’t Run Cables?2024-03-06T00:00:51+00:00
- Pain Point: Cable limitations hinder communication expansion.
- Solution: Explore Wireless VoIP Phones for flexibility without cable constraints.
Need To Go Mobile?2024-03-06T00:01:28+00:00
- Pain Point: Business on the move requires mobile solutions.
- Solution: Our Unified Communication Mobile Solutions keep you connected wherever you are.
Contracts Feel Too Permanent?2024-03-06T00:01:59+00:00
- Pain Point: Commitment anxiety with long contracts.
- Solution:
- 6-Month Trial: Try our services risk-free.
- Rental Phone Options: Flexibility without long-term strings attached.
Need To Transfer Between Branches?2024-03-06T00:02:42+00:00
Solution: Seamless, Multi-site connection as if you are in one building. We also offer simple billing solutions for accounting purposes.
Spending Forever On Hold With Customer Support?2024-03-06T00:03:55+00:00
Solution: Our direct line connects you with your IT account manager for immediate troubleshooting and maintenance. The voice on the other line will be a person you know. No more explaining yourself over and over again.
Need More Data Analytics On Your Communications?2024-03-06T00:04:47+00:00
Solution
- Cloud Suite: Imagine your business phone system floating in the digital sky! Cloud suites are all-in-one platforms hosted online. They handle calls, messages, and collaboration tools—no physical hardware needed. It’s like having your office phone system accessible from anywhere with an internet connection.
- Call Recording: Think of it as your phone’s memory. Call recording captures conversations—both inbound and outbound. Businesses use it for quality checks, training, and legal purposes. It’s like having a virtual tape recorder for your calls.
- SMDR Recording: This one’s a bit technical. SMDR stands for “Station Message Detail Recording.” It’s like a detailed call log. SMDR records info about each call: who called, when, and how long. Businesses use it for billing, tracking usage, and analyzing call patterns. It’s like having a detective tracking your phone activity.
Want To Just Call From Your Computer?2024-03-06T00:05:26+00:00
Solution: We can set up your PC or mobile device to utilize all communication features.
Need Access Control?2024-03-22T16:02:35+00:00
- Solution: We can set your business up to unlock your office door from anywhere—whether you’re sipping coffee at home or attending a meeting across town.
Check out our detailed demonstration video here: Remote Access Control Explained Video
Need To Maintain HIPAA Compliance?2024-03-06T00:06:29+00:00
Solution: Communication Log for VoIP Recording:
- Purposeful Recording: Our system records calls with a purpose—whether it’s for training, quality assurance, or compliance. We focus on what matters most to your business.
- Secure Faxing: Have peace of mind knowing that your faxes are safe and HIPAA compliant.
- HIPAA Compliance: We understand the importance of protecting patient privacy. Our VoIP recording solution adheres to HIPAA guidelines, ensuring that sensitive health information remains secure.
- Granular Control: You decide what gets recorded. Whether it’s full conversations, specific interactions, or critical moments, our communication log gives you granular control.