FAQs

Chat & Video

Chat and video communication provide seamless collaboration, enabling teams to connect instantly through messaging and high-quality video calls.

2025-05-27T16:44:01+00:00May 27th, 2025||Comments Off on Chat & Video

Unified Messaging

Unified Messaging integrates multiple communication channels—like email, voicemail, and SMS—into a single platform for easier access and management.

2025-05-27T16:42:06+00:00May 27th, 2025||Comments Off on Unified Messaging

Call Monitoring

Call monitoring is the process of listening to and observing phone calls, either in real-time or through recordings, to improve customer service and employee performance. It’s commonly used in call centers to ensure quality interactions and provide training opportunities.

2025-05-27T16:40:16+00:00May 27th, 2025||Comments Off on Call Monitoring

Electronic Fax

Electronic fax allows users to send and receive faxes digitally via email or a secure online portal, eliminating the need for traditional fax machines and paper documents.

2025-05-27T16:39:07+00:00May 27th, 2025||Comments Off on Electronic Fax

Call Recording

Call recording allows users to automatically or manually capture and store voice conversations for review, compliance, or training purposes.

2025-05-27T16:37:18+00:00May 27th, 2025||Comments Off on Call Recording
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